FAQ
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How many apartments do you have?
Our holiday home currently has 3 lovingly and individually furnished holiday apartments.
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How can we book and how do we pay?
It's best to book directly through our website – you'll always get the best price there! After booking, we'll send you all the information via email. Payment is due via bank transfer or PayPal, no later than 14 days before arrival. You can cancel free of charge up to 14 days before your arrival.
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How does the key handover work?
Completely uncomplicated and contactless: The day before your arrival, we'll send you a personal door code for the electronic lock. This will allow you access to the hallway, where a key box for your apartment is located. This allows you to arrive flexibly – without any time pressure.
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When can we arrive and when is departure?
You can check in from 3 p.m. and settle in at your leisure. On your departure day, we ask that you check out by 11 a.m. If you would like to arrive earlier or leave later, just let us know – we'll try to find a flexible solution if possible.
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Where can we park?
There is ample free parking in the immediate vicinity on Sektkellereistraße, on Schützenplatz or at the fire station.
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Can we bring our pet?
As much as we love animals, dogs, cats and mice should stay at home!
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Do we need to bring bed linen or towels?
No, we'll take care of that for you. Freshly made beds and soft towels await you upon arrival – at no extra cost.
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Can we bring our bikes?
Absolutely – Freyburg and the surrounding area are wonderful to explore by bike! There's a storage room in the courtyard of our holiday home where your bikes can be safely stored.
